Shipping Policy
Effective Date: 22 September 2026
Processing Time
Orders are normally processed within 1–2 business days after payment is confirmed.
Standard UK Delivery
Our standard delivery estimate is 5–8 business days in total, including approximately 1–2 business days for processing and 4–6 business days of carrier transit.
Order Cut-Off
Our standard order cut-off time is 2:00 PM UK Time, Monday–Friday. Orders placed after the cut-off, on weekends or on UK public holidays may begin processing on the next business day.
Shipping Charges
Applicable delivery charges are clearly displayed at checkout before you complete your purchase.
Tracking
Where tracking is available, tracking information will be provided after dispatch.
Delivery Delays
Delivery estimates are estimates rather than guaranteed delivery dates. Carrier delays, severe weather, operational disruption and other events outside our reasonable control may affect delivery times.
Delivery Problems
If your order is delayed, appears lost, arrives damaged or has another delivery issue, contact info@allova.store and include your order number.
UK Consumer Rights
Nothing in this policy limits your statutory rights under UK consumer law.
Contact
Allova
3b Bolton Road
Farnworth, Bolton
England, BL4 7JU
United Kingdom
Email: info@allova.store